Billing and subscriptions
Charging the same customer more than once: invoices, receipts, plans, and what happens when a renewal fails.
Receipts: what they are, and why they matter
What a receipt proves, who it goes to, and why issuing one automatically removes an entire category of argument.
2 min read
Recurring payments on rails that store no card
Subscriptions work differently on mobile money, and pretending otherwise is how businesses lose members quietly.
2 min read
Being written
- Invoices: sending one, and getting it paidWhen to invoice rather than link, and what makes one get paid faster.
- Failed renewals, grace periods and dunningWhat to do when a subscription payment does not go through.
- Products and pricesSetting your catalogue up once so you stop typing amounts.